Terms & Conditions

Last updated: September 2024

Agreement to Terms

By accessing and using HomeAura's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Services

HomeAura provides home and office furniture, electronics, decor, and related products. We offer both online ordering services and in-store shopping at our Ganja location. All products are subject to availability.

Orders and Pricing

Order Process

Orders can be placed through our website contact forms, email, or by visiting our showroom. All orders are subject to confirmation and availability. We reserve the right to refuse any order at our discretion.

Pricing

  • All prices are in Azerbaijani Manat (AZN) unless otherwise stated
  • Prices are subject to change without notice
  • Final pricing will be confirmed before order completion
  • Additional charges may apply for delivery and installation

Payment

We accept the following payment methods:

  • Cash payments (in-store or on delivery)
  • Bank transfers
  • Major credit and debit cards

Payment terms for large orders can be negotiated. Full payment may be required before delivery for certain items.

Delivery

Delivery Area

We deliver throughout Azerbaijan. Delivery times and costs vary by location and product size. Specific delivery information will be provided when placing your order.

Delivery Terms

  • Delivery times are estimates and not guaranteed
  • Someone must be present to receive the delivery
  • Delivery includes ground floor only unless arranged otherwise
  • Installation services are available for an additional fee

Returns and Exchanges

For detailed information about returns, exchanges, and refunds, please see our Return Policy.

Product Information

We strive to provide accurate product descriptions and images. However, actual products may vary slightly from website images due to lighting, monitor settings, or manufacturing variations. We recommend visiting our showroom to see products in person when possible.

Warranty and Liability

Product Warranties

Products may come with manufacturer warranties. Warranty terms vary by product and manufacturer. We will assist customers with warranty claims but are not responsible for manufacturer warranty policies.

Limitation of Liability

HomeAura's liability is limited to the purchase price of the product. We are not liable for indirect, consequential, or incidental damages.

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of modified terms.

Governing Law

These terms are governed by the laws of the Republic of Azerbaijan. Any disputes will be resolved in the appropriate courts of Azerbaijan.

Contact Information

If you have any questions about these Terms & Conditions, please contact us:

HomeAura

Email: [email protected]

Address: 23 Samad Vurgun St, Ganja, Azerbaijan

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.